I just got a blackberry pearl ?

Question

I just got a blackberry pearl 8100, and i also got a 1gb microsd media card. i put the card in, and i have the desktop manager installed on my computer. no matter what i do, i can't get music onto the card! in the media card options, i have tried all the combinations of yes, no, on, off, prompt, etc. and nothing works. there is a message on my phone that says "the media card is not available because mass storage mode is currently in use" and i've tried formating it on the blackberry itself, but that doesn't help. i can drag and drop a song onto the media card in the media manager, but then i go into my phone and it's not there... i've tried everything and nothing works!!!! could someone please give me a step by step instruction or something, i'm new to this phone, and i have no idea what anything means, i don't know about encryption codes or formatting or mass storage mode or anything, so simple words would be so helpful.

Answer 1

Hi,

I can try. I have three pearls, two curves and play music just fine. Ok so you were able to transfer music to the card. Now the issue here might be that is your Pearl still connected to the computer via USB cable? if it is, the device wont operate and that is why your device say Mass storage mode currently in use.  Remove cable and see if you can listen the the tunes now.

Email me and let me know.