I just got a new laptop and it wont let me download itunes. How can I?

Question

I gave windows vista so it should be compatible. I also have Norton Virus but ive shut it off so it wouldnt interfere with it. As soon as I click down load, a little screens pops up "open" or "save" and before I c an click anything, my internet shuts down and restarts itself.

Answer 1

What laptop do you have ?

Seems to me your computer already has a virus !

Answer 2

That is DEFINITELY a redirector there. Your system is already under someones search control. Possibly even fully under there control. I would try installing Spybot Search and Destroy and AdAware. These should get rid of the redirector. I would also upgrade your AntiVirus. The more advanced versions of Norton have additional software to stop phising, bots, root-kits and viruses.