I just purchased a Palm

Question

I just purchased a Palm Tungsten E2. I have Windows Vista Home and Norton Security. When I attempt to install the software using the Palm CD I get a message that says "Palm One Quick Install has stopped working. Windows will try and fix the problem." Of course, nothing happens after that. When the Norton window popped up asking permission to allow the program, I clicked "allow", but then I get the error message I just described. What can I do?