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I just purchased a refrigerator. I just purchased a refrigerator model number PGSS5PJXA, serial

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I just purchased a refrigerator model number PGSS5PJXA, serial number SSTM301798. I have tried to set the temperature according to the instructions however, although it says it is set my refrigerator won't bunge from a setting of 56 and the freezer won't go beyond 10. What is the problem?

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