I made an Xmas purchase from a vendor using Yahoo! as their merchant page and I want to file a complaint.?

Question

They took my order and credit card info and didn't ship my product until six days later. When it finally arrived the order was incomplete. They have no phone number and a yahoo.com e-mail as their business contact info and they have not responded to the e-mails I have sent to them asking for help from them in resolution. Is there any recourse through Yahoo!?

Answer 1

start with yahoo customer service and let them know, then contest the credit card charge this should get there attention and hopefully solve your problem properly/