I need Help with new phone and how to hook up fax to it!!?

Question

I bought a new phone for my household. It came with one main phone with a answering machine and three wireless phones. I have Verizon DSL as my phone and internet provider. I have one land line phone. Ever since I hooked up my new phone my fax machine does not work. My fax machine is suppose to work like this: when there is an incoming call and it is a fax, it is suppose to go straight to the fax machine. But now it does not happen ever since I got my new phone. Do I have to contact Verizon about this issue or does anyone know how I can make my fax machine work with my new phone?

Answer 1

Make sure you have a DSL Filter on Fax line as well as the telephone line.

Answer 2

You should have a featutre called Ident a call and it identifies with the different ring whether it a phone call or a fax .

please contact your service provider.

Answer 3

fax set to "fax/tel" setting

phone jack connected to the "line" connection on the back of the fax

phone connected to the "phone" or "ext" port on the back of the fax...

using separate jacks for the fax and phone are not going to work for the fax machine to do the switching for you...

dsl filter should be placed between jack and fax machine... not needed between fax and telephone..

Answer 4

maybe your answering machine is taking the call before your fax have a chance to get it, make sure u set the answering machine to answer after 5 or six rings, and make sure u use dsl filters for all phones and the fax machine but not the modem if u have dsl service. good luck, visit the site below it has useful information about phone lines.

http://www.fix-your-phone-line.com

Answer 5

oh, you need help with your phone? I needed help with my homework, so ill give the same advice you gave me, USE YOUR BOOK. dont diss people whan they need help and than expect them to help you. All youll get is answers like these from ticked off people who read a non-helpful answer from YOU.