I need Subscription management, Billing management, customer service, either software or a service?

Question

I am looking for either a paid service or a software that would handle the following aspects of my website business: manage subscriptions, manage membership billing, manage new sign-ups, and answer questions the subscribers might have. Idealy i am looking for a service that did that, but if there is no alternative i am willing to settle for some sort of software that did all of the above. I was thinking that maybe companies like Verisign for example, offered such services. Any ideas are greatly appreciated! Thank you in advance!

Answer 1

you can go to http://www.cgiconnection.com and get all the scripts you need to manage most of the function of your web site.  

You are also going to have to get a standard business checking account and a a second business account to use as a repository (trust fund) to recieve and disburse revenue.  

You will need to consider purchasing a really good software package like Quick Books Pro to keep your books with.  

If your web business takes off and make any real money, you will be well advised to consult a CPA about accounting and taxes.  You may wish to consult an Attorney and incorporate

Hope this helps.

Answer 2

I'm very picky and I've personally used Amember Pro ( http://www.amember.com/ )  to manage subscriptions on one of my sites. It does everything that you're asking for - and more. Installation is included with the $179 purchase price.

The only thing you'll need to do is answer questions from your subscribers - though a comprehensive list of frequently asked questions (on your site) would cut down some of that.