Question:

I need a big favor and i am really serious, I ordered 2 items from a website called?

by  |  earlier

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www.shoelift.com , the company is located in Canada as I guess. The problem is that I live somewhere outside USA and Canda. I have been trying to call their customer support because I ordered the wrong item and it cost me $90, but they only have a toll free number and it is impossible to call a toll free number from outside the USA or Canada. They also have a customer support email but everytime i send them an e-mail , i get a failure notice. I will be thankful if someone, who lives in Canada or where the company is situated , help me get their number or help me contact them or just tell me if it is all a scam. Thank you very much

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2 ANSWERS


  1. www.shoelift.com

    CSC

    2100 Bloor Street West

    Suite 6157

    Toronto

    M6S 5A5

    Toll Free: 1 877 686 2581

    For sales enquiries :sales@shoelifter.com

    Snail mail them, if you have to, but they should honor the request

    However, the Canadian Better business Bureau reports an unsatisfactory record on them, so I would file a complaint as well.


  2. File a complain with http://www.ic3.gov and the Canadian Royal Police. It may help.

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