I need help as a Yahoo Groups moderator, I have a problem signing up Hotmail addresses.?

Question

I am the Moderator for a Yahoo Group. When I try to sign up new members, only the addresses listed as "[e-mail]" get returned to me stating "Remote host said: 550 SC-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet". I don't get what to do.

Answer 1

I would recommend getting in touch with a Yahoo Groups customer service representative as well to see if there could be a technical issue going on with why these addresses are not being added to your list.

Answer 2

Team Blog addresses this

http://blog.360.yahoo.com/y_groups_team

it's a hotmail issue, not accepting invites and seeing them as spam. notthing you can really do about this, hotmail users need to contact them.

Answer 3

The answer from the Yahoo! Groups Team (via email 11/12/07):

Below are known issues that may be affecting some Groups users:

Hotmail Update: Good News & Bad News (current forecast: scattered showers)

The Good News

Hotmail used to reject some messages sent from Yahoo! Groups because they exceeded 15 "hops" (the default limit set on Exchange Server to prevent mail loops, which Hotmail refused to reset to a higher, more appropriate level: http://kb.iu.edu/data/beha.html?osecat=e... This would happen most often in groups that moderate messages, since the moderation process causes more hops within our system.

But we've recently made changes to the way hops information is presented in Yahoo! Groups headers, so that this 15 hops limit should no longer be an issue. These changes should mean far fewer bounced messages to Hotmail members.

The Bad News:

In the last couple of weeks Hotmail has adjusted their filters in a way that is pretty much blocking all "invitations" sent from Yahoo! Groups. And despite our attempts to get them to stop this blocking, we’ve not yet seen them lift this block:

So we have two recommendations:

1. If you’re sending invitations to Hotmail users through the Yahoo! Groups system, consider also sending them a direct email (from your own email) either pointing them to the group home page and directing them to click the “join” button or point them directly to the join page: http://groups.yahoo.com/group/NAME_OF_YO...

2. Encourage your Hotmail users to complain to Hotmail about the problem. Ultimately, they will only take action to fix the problem if enough Hotmail users complain.

Calendar Reminders (current forecast: clear skies ahead)

We’ve recently seen a surge in reports of calendar reminder problems affecting approximately 20% of our users. The Calendar team pushed a fix on Tuesday that should have corrected this issue. Let us know if you are still experiencing this issue by commenting below or submitting a report to Customer Care: http://help.yahoo.com/l/us/yahoo/groups/...

One thing to be aware of is that if someone posts an event to the calendar who is on moderation status, a reminder won’t be sent.

Thank you,

Jami Heldt

Groups Community Manager

Share your Groups Product Suggestions with the Team: http://feedback.yahoo.com/homepage/?prop...

Moderator Central group!