I need help with my EnV2?

Question

I got an env2 on July 14th. Four days later, my space button stopped working. Whenever I used it, it would freeze my phone, so I got a new one around the end of July and just today, my space button started doing the same thing. My friend suggested this, but I'm not sure if it's possible: can I bring my phone into the verizon store I got it from and get a different type of phone if it costs the same or less?

Answer 1

No actually you can NOT. sorry to say that they wont accept anything that has been longer then like 14 days! but after 3 cell phones you go through by defected phones you can switch to a phone thats the same retail price or lower!

Answer 2

I think you might be able to do that. I also have an Env2 and I'm thinking of doing that cause my phone wont charge when it is plugged in.