Question:

I need tips on interacting with customers in a grocery store while they are at the checkstand?

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I need tips on interacting with customers in a grocery store while they are at the checkstand?

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  1. loosen up and be easy going...don't over think anything or it will come out wrong 7 out of 10 times....if someone is wearing a nice hat compliment them...but don't necessarily comment on the item the person is buying....it would be okay to be like "h**l yeah party time" to some college kids buying booze ..but not okay to say "on the rag again" to a woman buying tampons...get it


  2. Just ask them how there day is going.

  3. Always smile and say hello.  Give them your complete attention.  That's all most people want.

  4. Just turn  to the person behind with a happy smile and start     chatting

  5. To add one more thing to  what other good tips you got . I would say just be funny to make it easy on your self , I know it is very hard job  try find some new friends from your customers and think this is just a temporary for you

    And be soon moving up ,have dreams

  6. Do not make unnecessary "small talk". Be brief and to the point. Announce the change given back and SMILE. If you are having a bad day, DO NOT make it obvious

  7. make a positive comment on something they are wearing or have and ask then questions about it, if you and them are both customers make a joking comment to them as the checker is ringing up their order about putting your groceries in their bill, ask about a product they are buying - if they like it or not, the person you are trying to talk to will feel like you are interested in who they are and eventually your conversations will increase. this is a fun way to get to know someone, soon you will be able to joke openly  with them and they will say hello to you when they see you at other locations. you should say hello to them as well when you see them at other locations, also asking them how they are doing today. even when someone is not in a good mood, keep being in a positive mood and they will soon quit being ornery with you no matter how they actually feel. have fun with it, be yourself, you may make someones day a good one.

  8. Not everybody wants to chat, just try to be in tune with their body language. Do they seem preoccupied or are they attentive toward you?  That will tell you whether they are open to chatting.

    The biggest thing, if they don't look like they want to chat, just give a cheery "hi".  Don't "crash" into their private thoughts.

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