We work in a call center. Most of the people are brand new to this unit. The is 30 some odd people in this unit. We work in health care. We take member calls from claims, benefits, adjustments, corrections to account, information etc. Anything you would call you health co. about we do most of. We are trying to promote unity, fun, etc. The news letter is to be 85% non work related. There are 3 guys in the unit the rest are women. This will be a monthly newsletter. We work in "Large group", handle key, public, major (these are the main calls taken) many others too. I have no idea what other information would be pertinent to help create a name...
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