I ordered something from urban outfitters.com, but when I check my order status, there's nothing there??

Question

I did get an email that my order has been received.

its been about, 4-5 days now.

what should i do?

are they scamming?

Answer 1

Urban Outfitters has stores so I doubt they are scamming, this is from their site:

How Do I Check My Order Status?

You can check the status of you order by clicking on 'Your Account' in the top navigation bar. Sign in to access your account by entering your email and password. Then, click on 'Order History'. Click on an order number to view the entire order. If the order has shipped, click on the tracking number to track the status of your package. You can expect to receive your package in approximately five to seven business days from the date the package shipped.

If you have not created an account, you may call 800-959-8794 8AM - 8 PM Mon - Fri EST to inquire about the status of your order with our Customer Service Department.

Answer 2

It varies on which day you placed your order.

Orders placed on Saturday,Sunday,Monday will be shipped out on Tuesday.

Tuesday shipped on Wednesday

Wednesday shipped Thursday

Thursday shipped Friday

Friday ships on Monday.

From the day you ordered count 5-7 business days. What this means is any day of the week except for Sat/Sun

If yours ships on Thurday count Fri-Mon-Tues-Wed-Thurs-Fri-Mon.... Thats 7 business days. 5 would be Thursday.

They are not known scammers and well known throughout the internet community. I have done a search even though I know of them to check if any current reports came up.

Check the following links below in my source for additional information and to Contact Urban Outfitters if you need more assistance.

Answer 3

I have been searching this question because I just ordered yesterday and same thing.. mine was only a day now. My friend said it COuld be possible of scamming, but you're never sure. Try calling the company at the homepage of theirsL www.urbanoutfitters.com and provide them your account username and tell them what you ordered. That's what I'm going to do and sometimes things like these happen. I hope you get your order, and I hope i can get mine too.