I was the highest bidder on a VW Transporter 05 plate - 2.5 tdi, on Ebay. The description stated that it had a small stone chips on the bonnet and the bumper was slightly damaged,he said he was being over critical at that- the pictures looked like it was only cracked. After a very long journey we finally saw the van, the stone chips was actually deep dents, there was a few cratches on the van. When we was looking at the stone chips - the seller opened the rear doors.
When i saw the bumper it was badly split & dented, I immediatley stressed my concerns, asking when it had been hit from behind and was the frame work under the van ok, as i am not a mechanic, I wouldn't know what i was looking for.
The seller was adimant that the damage was only to the outer bumper, and deucted £100 from the £5,300 i paid so i could purchase a new one.
He told me that he had buffed and polished it the day before - i collected it.
When i got home i took it to a garage to get a quote for the bumper and was told the frame work was very buckled, the back door was jammed and only opened from inside, plus it would not lock (the lock swivled round). When close upto the van there was a fine green mist of paint on 1 panel. To get all these jobs done plus the frame work straightened - it was going to cost a small fortune.
I tried to call and email the seller - who ignored me !!
On my way to pick up the parts (only the 2nd after purchase) the engine ceased.
I have made contact by letter stating what is wrong with the van and i want a refund as the seller is a trader, this is clearly stated on the ebay listing but he had not registered as a trader and he said he was a trader who got his vans out of companies with 0 owners on the log book. As he was ignoring the letter, my partner sent him a message, and the seller contact the police who phoned and said he had been threatened but wants to pay back all of the money, he will contact you tomorrow. He never made contact, i rang him to see what arrangements we could make and he told me i would not get a F***ing penny and see his solicitor, and slammed down the phone.
I dont know why he went to the police because the message was not threatening as such, just said how would he like to be ripped off with that amount of money and this problem will not go away. I think it may not have been the police who called. I have left negative feed back and i did not pay a penny through paypal - what can i do ? Is there a way to get my money back, as i read traders as to adhere to the sales of Goods Act. What steps should i take now, and i can't really afford a solicitor to take it to court. I appreciate your help and thanks in advance. x
Tags: