I purchased a blackberry 2nd hand from a stranger, but cannot figure out how to delete their email addy! help!

Question

I keep reading posts that say to go to the att/blackberry setup site to delete it, but i do not have her login or password and have no way to contact her to get it! Help!

Answer 1

go to  the  bis ( blackberry internet service) site  search/google

at&t bis.  it will  give  you  the link  use  the  blackberry  pin to  request/gain access to the email set  once  there you can edit and delete  her info and add  your own.  it  will  ask you  for  the  pin  and the imei number under the battery