Question:

I recently needed to replace my front windshield.

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The insurance company reccommended someone to use. So I contacted the guy and he did the repair. I only checked with him to see what it would cost me b/c my insurance said he would work with me on my deductable. The guy went to my insurance company and got a check to replace my windshield with out my permission. Therefore I felt like I was obligated to have him put it in. He put in a new windshield yesterday. When he brought my car back it was AWFUL! He did not properly seal back anything. The bottom corners are not even lying flat on the glass and none of the rubber seals a put back in the correct place. He did not even fit the corner pieces and side strip back together at all. I asked him about it immediately and he said it was fine. I told him that it might leak. He said no, it is fine. I told him I would get back with him about it. I had to then take my car, a 2007 honda civic si, to the body shop to have a dent fix from a rock thrown by my bush hog. The body guy saw it to and said something to me about it. So, now what can I do about this? I have called my insurance agent and left a message with the secretary. I am waiting for him to call me back. What rights do I have as the owner to have the glass repair guy to fix his mistakes? He really did a sloppy job! Help!

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  1. sounds like you helped the guy scam your insurance company not your intention im sure but there ya go   go to another shop and get a quote on fixing it the right way and send that to the company and your insurer

    its simple he did substandard work and it needs fixed  there is a bunch of paper work between yuo and your properly installed windshield


  2. If your insurance sent you to him call your insurance place back up and tell them about it. My insurance place gave me a list of people to fix my windshield, and tould me that if I went to some one else that if any thing went wrong that it would be betwine me and the company, But if I use one of the companies they work with I could just call the insurance place back to handle it

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