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I ship something in through ups and it came back broken what could ups do?

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I ship something in through ups and it came back broken what could ups do?

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  1. I BELIEVE IT IS INSURED TO A CERTAIN AMOUNT CALL THEM AND ASK IT MAY BE THE SENDERS RESPONSIBILITY TO PURCHASE INSURANCE JUST GIVE 'EM  A CALL


  2. UPS doesn't do fragile.  It's up to the sender to ensure that the contents are correctly packaged against breakage.  If the box is in one piece it's not UPS fault.  Their insurance really only covers lost shipments.
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