I still can't re-order my Yahoo Groups.?

Question

What's up with Yahoo Help?

They took me thru a long procedure, asking me detailed questions, which I answered, having me give them permission to access my group home page, which I did, then proceed to leave me with the problem un-changed.

Then they send me an e-mail thanking me for contacting Yahoo Help!

Thanks for nothing.

Answer 1

[Edited to add more info]

I just checked your original question to see the problem you were reporting.  I have never been able to re-order my groups list - mine does the same thing as yours.  It must be just one of those features that Yahoo doesn't want to put much effort into fixing.  Sorry you have had such a bad experience with Yahoo Groups Help staff.

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Pull up that email and reply to it, stating that the problem still exists.  It's necessary to reply to this email since it is coded and will allow the Y! staff member to pull up the full thread of your correspondence regarding the problem.  (If you do not reply to that email, you will have to start all over with the same procedures you went through before.)

Answer 2

If Yahoo Help couldn't help, nobody can do anything, sorry that things didn't work out for you...