I tried connecting my laptop to the roadrunner cable modem (ethernet) and do not get an internet connection.

Question

my desktop is connected to the cable modem and I have an internet connection. When I connect my laptop to the modem I do not get an internet connection.

Answer 1

i get the same thing so i bought a wierless router and it worked to put my desktop thru ethernet and my laptop thru wierless or ethrnet

Answer 2

Before buying or uninstalling/reinstalling anything, do the following step first to force your modem to provide you the necessary settings:

1) Go to START and choose RUN

2) Type CMD on the RUN field and click OK

3) On the DOS prompt, type IPCONFIG / RELEASE (wait for DOS prompt to come back)

4) On the DOS prompt, type IPCONFIG / RENEW (wait for DOS prompt to come back)

5) Try your internet connection again

Answer 3

try installing your laptop ethernet driver once more