Question:

I used my Pentax Optio waterproof camera in the pool and now it's not working.?

by  |  earlier

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When I turn it on it just goes to this striped screen.

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4 ANSWERS


  1. I guess it wasn't as waterproof as you took it to be... Or defective. Read your manual, if you used it in accordance with recommendations (not deeper than allowed, not subjected it to stress, it was properly closed and sealed, etc, etc.) it may be time to call Pentax for a warranty service: 1-800-877-0155

    LEM.


  2. I think waterproof may not mean underwater proof.

  3. According to the review I read, the Pentax Optio W10 is waterproof to 1.5 meters for up to 30 minutes. So if you took it deeper than 5 feet or kept it immersed for more than 30 minutes you exceeded its design limitations.

  4. I have a Pentax Optio W10.  I only used it underwater once because I was afraid something like this would happen.  You definitely should contact them and see if they'll fix it.  If not, it's time to buy a new one.

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