I want to open a call center?

Question

with 10 sit limit in Assam, India what would be my requirement related to Legal, technical and Financial. Can any 1 help me.

Answer 1

FOR OPENING A CALL CENTRE YOU NEED A CLIENT FIRST.

WHOM ARE YOU GONNA SERVE (BE IT INDIAN OR INTERNATIONAL)

FIRST START IT WITH DOMESTIC CALL CENTRE (INDIAN). TAKE LESSONS OPERATING THEM AND GO HEAD FURTHER.

LEGAL WISE

1. YOU NEED A SHOP ACT LICENCE.

2. YOU NEED A SERVICE TAX NO.

TECHNICAL WISE.

1. APPOINT SOMEONE WHO HAS AT LEAST 5 YEARS OF EXPERIENCE IN THIS OPERATIONS TO  RUN YOUR BUSINESS WITH OUT ANY HURDLES.

2. GET A GOOD EMPLOYEES (CUSTOMER CARE EXECUTIVES, AGENTS ) WITH A GOOD COMMUNICATION SKILL IN THE LANGUAGE YOU ARE OPERATING.

3. YOU NEED 10 COMPUTERS (YOU SAID 10 SIT), 10 TELEPHONE LINES, ETC...

FINANCIAL WISE

YOU NEED MINIMUM 3 TO 5 LAKHS OF RUPEES TO START A DOMESTIC SETUP

YOU NEED MINIMUM 25 TO 100 LAKHS FOR A INTERNATIONAL ONE (AS YOU HAVE TO GIVE SOME SORT OF SECURITY AMOUNT TO THE CLIENT)

HOPE I HELPED YOU

  

Answer 2

This will sure help you :-

http://www.steptocallcenter.com/?gclid=C...

Kalra