I want to track a package from UPS...?

Question

but my mom ordered it and in order to track it, i need a referance and i don't know what to put for that. The package is a cell phone for me from sprint and it was supposed to com either today or tomorw. I've already tried listing my name, my mom's name, the word cell phone, and the word sprint. I don't know what the order number is...please help me!

Answer 1

You'll need a UPS tracking number. You can get that easily from the company it was ordered from, but you'll need more information from your mother. She's going to have to give you the telephone number and order number that she used to order it, or, some sort of confirmation number from the web site she ordered it from.

Sprint will ask for a confirmation number, or an order number, or some way to reference it.

It may have to be your mom who calls Sprint since it was her credit card that paid for it.

Once you have the UPS tracking number, it's just as easy as it can be to track it on their website.

Answer 2

If you have the tracking number, that is the best way to track the number. Have you talked directly to a customer service representative? They might be able to find the tracking information by your address or name. Call customer service since they are your best bet. You could also get the tracking number from the company that you ordered the phone from. Good luck!