We hereby acknowledge and agree that your company claims us USD$5329, and I would like to express our company's position and the views on this metal product, relative all of our metal products, we can say that this NICKEL RELEASE product has reach basic standard. According to our company running so many years, we have not received any complaints with this NICKEL RELEASE problem.
Since this case happened over a year, not easy to find out the problems and we don’t want to waste too much time to deal with this case, so we will accept your claim this time.
But I am still want to let you know my point of the view, according to I am work in this field so many years accumulation of these knowledge and experience to judge it, I believe these mistake caused by workers, probably is the electroplating factory mistaken mixed our products with other company’s products. We are sorry for these negligence and problems.
In addition, I want to let you understand our company’s situation, we can
Tags: