I won a cruise with National travellers service and I just found out that they have a bad rep. any advice?

Question

I googled National Traveller Service and I found out that they had quite a bad reputation for customer service and hidden costs and fees. I supposedly won this vacation from the company but now I am having second thoughts. Can anyone give me an unbiased perspective of what this company is all about?

Answer 1

If this trip is supposed to be FREE and they start charging you then DON'T GO.

Answer 2

Call them and ask exactly what you have won and what you are responsible for paying for.  They may be vague and if they are - ask more questions!!  It is worth a try because they may surprise you and tell the truth.

Answer 3

I can only give you a biased perspective being that I've worked with companies such as that in the past. The fact of the matter is  it will be a timeshare pitch. You probably will not enjoy your vacation and it's going to end up costing you more money than it would to go on a cruise with a legitimate company, I'm sure you won 3 days 2 nights on a cruise out of Florida. I'd suggest you not take it. It's just another timeshare pitch.