Question:

I work in a bank as a teller, we recently got new managers

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they have implemented that our drawer can not go higher than 7500.00

which is fine with me, I got to the point one day where my drawer was at 1500.00, I needed basically everything. I asked the new supervisor to get me cash, and he checked out what I had in my drawer, and turned to me and said "can't you use what you have, I stressed that I needed for instance 10's, and he again said, then use 5's instead. I am at a loss, I have been at this company 18 years, I am not sure if I should keep notes and turn him in to the regional manager, (he is friends with the manager so I can't go to him, I am not sure what to do, any advise would be helpful.

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2 ANSWERS


  1. If you are an experienced teller then your needs should be considered.  Do you have staff meetings at the bank where you can step up and make your needs known ?

    if not, just put up with this guy for now - things will come to a head and if he is stubborn with you then he will be so with others and it will eventually come to the attention of the regional manager.

    Try not to let him get to you and be patient with yourself.


  2. Breathe deep and give it some time. We hate nothing more than change especially after being in a comfortable situation for a period of time. The longer we are in that comfortable situation the harder forced change hits us. Best course is patience, let the new people or system play out before deciding to take action. When to take action? That is entirely relevant to your situation and yes, comfort zone.Hang in there!

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