IBM 6400 MODEL 9

Question

Customer claims the message 'end of forms' displays every time a 'file' is sent to printer even though there are forms loaded in the printer.

When the forms are removed from printer, the printer will give an alarm condition and display 'load forms'.

I have not been to customer site as of yet and cannot give you any more information, but thought you folks might be able to give me a 'heads up' on this situation.

Thanks for your attention to this matter.

Don Perry