IPhone not charging at all?

Question

I've got my iphone plugged into a mac computer (I've tried it through a laptop and wall). The computer is reading it ok as it's asked me if I want to update and it has allowed a sync. But it is showing me the red low battery and it is not starting to charge as usual. Usually it kicked in after a couple of minutes changing the red stripe onto a green one and it would begin charging. Does this mean that the battery is dead? The phone came out of a box 3-4 months ago.

Answer 1

My wife's iphone had the same problem.  You need to power it off and back on.

Power Down, Power Up:

- Press and hold the sleep/wake, on/off button on the top of the iPhone for several seconds.

- The screen will change and the top will display a button 'Slide to power off'. Slide the power off button from left to right,

- To turn your phone back on, press the same on/off button on the top of the phone for a few seconds, and it will start up again.

Once it comes back on it should show the actual battery status.

Answer 2

if your using the white dock thingy that the iphone comes with, remore it and plug the iphone usb direct to the iphone and pc/mac.

mine packed in after only a few weeks but the cable is fine and charges ok.