IPod nano (3rd Gen.) help...

Question

I got the 3rd generation nano in may; i got a new laptop (with Windows Vista) and I connected my brother's iPod Shuffle and it connected fine; but when i tried to connect my nano i got this message:

"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."

Any suggestions?

Answer 1

you will most likly need to reformat the ipod. look at some of the forums of apple.com and it will most likly be able to help you if i didn't. and if it doesn't, call 1800-my-apple. then you can get help from an operator. also, are you using itunes? because then you can restore all the stuff right from itunes. ok i hope i helped! :)

http://www.apple.com/support/ipodnano/

here it should have your answer :)