ITunes is completely unresponsive?

Question

I do not have the latest version of iTunes. I have the one that came right before that. Well it opens and freezes, I can't do anything. I want to upgrade, but I want to uninstall this iTunes first. How do I make it work, or uninstall it.

Answer 1

boot/reboot your PC (so it's not frozen)

Go to the start button in the lower left-hand corner of your screen. Go to Control Panel: Add/Remove programs.

Find iTunes and uninstall.

Reboot when done

Download and install new version.

Alternately download the new version and it will uninstall the old/and install the new. Often times easier.