Ice Maker. I recently moved into a house with a Whirlpool side by side fridge freezer combo. The

Question

I recently moved into a house with a Whirlpool side by side fridge freezer combo. The freezer has an icemaker with an in-the door bucket and infrared detector - I am guessing for when to drop ice into the bucket. The infrared light is flashing, but the ice does not dop from the maker into the bucket. I can feel that there are frozen cubes in the maker. Any ideas?