Id there a phone provider other than BT where the line doesn't keep going down?

Question

Not Virgin

Answer 1

No if its a land line it is maintained by BT Openreach, but if you are having problems with the line the company I switched to was brilliant when one of my lines had an intermittent fault.

I reported it midday on a Friday, had 5 calls back from customer services that day keeping me in touch with progress, BT Openreach fixed the fault on the Saturday afternoon and my company called me back 3 times the next week just to check everything was OK.

That is what I call customer service, I have never found anybody else whose supplier was anywhere near that level of service.

Answer 2

The Public Switched Telephone Network is owned and maintained by BT Openreach.

Unless your with a cable company (ie Virgin) all telecoms operators use BT Openreach lines.

If you've got a fault on your line report it via your Service Provider. They will contact BT Openreach and arrange for an engineer to fix it.

Answer 3

why dont you just get skype?

Answer 4

all phone companies have to use BT for their lines unless you go cable i.e Virgin.

Answer 5

BT own all the phonelines, so doesn't matter who you go through they will still be responsible for you loosing connection

Answer 6

the only other 'lines' apart from the ones operated BT are in Kinston upon thames. Check out BT on wikipedia