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Please help me. I offered to do maintenance on my mother-in-law's pc and basically I tried everything and I believe her OS is fried and unfixable. I even removed all the spyware/virus's I could find MANUALLY and with a virus scanner. Did many other computer optimizing tasks as well. So anyway to the point- She has Windows XP Home and I have a Windows XP Pro install disk... if I put in the CD and choose upgrade will it keep her FILES and PROGRAMS<<< Important! Will it even give me the option to upgrade? I am basically trying to do a fresh install of the "windows" part but nothing else. If there is another method other than this please tell me.Your answers will be gratefully appreciated.Thanks.
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