If a letter is guaranteed for 2 day delivery and it hasn't come what should I do?

Question

I sent a letter to a friend in Vancouver and it was really important but it hasn't arrived yet I sent it out on Monday, and it arrived for delivery today, however my friend said it hasn't come yet.

I dunno if the postal worker put in the postal code wrong or not because as far as the tracking is concerned it is in Vancouver, is there the possibility that XpressPost is sometimes late?

Answer 1

Check with the post office

request that they trace it

they should be able to do that on a guaranteed delivery