If there is a given name mistake on the e-ticket,what can I do?

Question

My husband had booked a airline ticket several weeks ago,and tomorrow morning(just at 9:30) he will go to take the airplane to China(on May,28th),however,we found that there was a given name misspelling on the e-ticket.Ther was only one letter was mistook.Right now we have print the e-ticket by using the confirm number and we can not connet with the ticket office now.What can we do?Can we get on the airplane on time?Thank you!

Answer 1

Unfortunately, your fate depends on a helpful agent at the airport. They can refuse to transport your husband because tickets are non-transferrable.

I have had tickets corrected over the phone, but given your short time-frame you will likely have to visit an airport location.

I would bring a printed airline confirmation, the credit card used to purchase the ticket, and your passport to the airport.

I hope this situation works out in your favor.

Cheers.