If we wish to start a food business, how to build lasting relationships and loyalty?

Question

with our customers? What can be done for restaurant managers and its employees?

Answer 1

1.  Excellent customer service from the wait staff.

2.  Excellent food (quality) and variety on the menu

3.  A good atmosphere and a good location.

4.  Convenient hours.

The key in the food industry is the service.  Generally, people can get good food anywhere.  Good service is much harder to find.  If you have the best food, the best atmosphere and the best location but the service is bad, people will not come back.

Answer 2

Use personal touch by remembering the customer's names and give higher services than they expected.

Answer 3

agree with misstcshore but i would add one more thing....

CLEAN BATHROOMS!  if you go into a restaurant and u see a disguisting bathroom, will u ever go back to that place no matter how good the food is????

cheers

Answer 4

Any business is at once a service, a professional and an art. To build lasting relationship with your customers, it is the ability to increase customer satisfaction and customer retention. The quality of food will help build customer loyalty. The right staff training and customer management skills will help build customer satisfaction.