Im being told my bithdate is shown is NOT OLD ENOUGH, but I cant get to it to verify and verfy / change. do i?

Question

Im being told my bithdate is shown is NOT OLD ENOUGH, but I cant get to it to verify and verfy / change. do i ask for a REFUND as I'm not getting service and go somewhere else? When they want money they listen, now they just put you off

Answer 1

Wha?

Answer 2

? old enough for what?