Im hving a trouble w/ my scanner D:< can u pls help me?

Question

i need help with my scanner i have 3630 mickrotek and when im trying to update it thres this messge that pops and says "diskdrive has not passed windows logo testing to verify its compatability with windows XP continuing your installation of this software may impair or destabilize the correct opetation of your system either immediatly or in the future microsoft strongly recomends that you stop this installation now and contact the hardware vendor for software that has passed windows logo testing." then theres this two buttons that saya Continue Anyway or Stop installation..... my question is is it safe to continue and will it harm or delete my files in my comp? tnx in advance

Answer 1

Unsigned drivers are still often supplied, which simply means that they have not been verified by agreement with and testing by Microsoft, so don&#039;t carry a WHQL (Windows Hardware Quality Labs) certificate.  

It&#039;s common and the warning message is over dramatic.  The intention is to make people worry a bit about installing just &quot;any old&quot; driver, and can make things awkward for the vendors too, but it only rarely leads to issues.  If you have the latest driver software available from the manufacturer, you won&#039;t get a better one.

The newest driver for your 3630 is here: http://support.microtek.com/downloads/dr...  

Being a 28mb download, I&#039;m guessing it includes a basic software suite along with WIA and twain drivers.

As far as I know that pack isn&#039;t logo tested either and most likely it never will be.  My advice therefore is to select continue.  Take a backup first, or perhaps cover yourself with System Restore (if that is running on your system now, a checkpoint named &quot;unsigned driver install&quot; will be created in any case).  I&#039;m sure you&#039;ll be fine.

I don&#039;t mean to trivialise the Logo program, which is well intentioned.  I&#039;m sure Microtek should really get their drivers logoed.  I notice there&#039;s no Vista driver for this scanner and this is relatively old software. Perhaps they do play the game with their newer products.