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I'm trying to connect to. I'm trying to connect to a ftp server of a company who gave me the user

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I'm trying to connect to a ftp server of a company who gave me the user name and password. They gave me step by step directions. However, after I successfully enter my user name and password - no page opens where I can drag & drop my files.I have Windows XP and am using IE7.Thanks for your help

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