Question:

Installing printers? Help! I am at wits end!!!!?

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I am having a great deal of trouble installing a printer onto my computer.I have downloaded drivers from the HP site. The catch seems to be that I have a newer version of the printer already installed on the computer. But,I needing to work on a project at another location and this printer (that I can't install) is the only one available. I am attempting to install a HP-PSC 1200 (all-in-one). I already have a HP-PSC 1315 installed. The computer is a HP / Compaq nx9110.Any clues or secrets? I really need to be able to print - SOON! Thanks for advice or ideas!!!!!

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3 ANSWERS


  1. Some times the drivers get wacky on printers.

    Open the 'add hardware wizard' (in control panel) and walk through the prompts & tell it to find the drivers in the downloaded file for the PSC 1200.  It should scan the folder & find the proper drivers, then do the automatic file fixing work.

    This Wizard get a little drawn out, but stick with it!

    Good luck.


  2. http://www.vlerick.be/helpdesk/our_servi...

  3. Got to uninstall the other printer. If you have tried that..your in  a bad spot it means that the "newer" old one is leaving something behind. and the only easy way to fix that is to reinstall windows :D

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