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Insulted norton 360 all-in-one security

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insulted norton 360 all-in-one security 2 days ago,now computer is very slow, difficulty goingonline I am getting "navigation to webpage cancelled, or dail-up connection unable to connect. I have a speed dailconnection thro verizon. Was told by technician that thenorton program may need setting adjusted????.PLEAS HELP.

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