Internet Explorer cannot display the web page although is connected to the wireless internet?

Question

My friend had this problem that she was not able to access all the websites even though her laptop was connected to the wireless internet connection.

The Internet Explorer keep on showing 'Time Out' and was not able to display the web page and this happened to all the websites we accessed.

When we went to take a look at her internet connectivity status it shows ''Good'' but the Bytes 'sent' and 'received' was less than 100 which is extremely lower than usual.

What is the possible cause of this problem and how do I help her solve it? The best way I we can think of now is to reformat her laptop.

Please help us and steps by steps answer will be much more appreciated. Thank You.

Answer 1

open control panel

go to internet options  

then go to the tab that say programs

now make sure that the internet explorer box is checked

the go to open wireless connections

select the the connection you need

now click on it it mite ask you for your network security key if so enter it

i hope this has been some kind help to you

Answer 2

use the refresh button

(it's the icon with the green arrow on it)