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Internet Explorer has stopped working. Last weekend I purchased 2 HP exact laptops from Best Buy

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Last weekend I purchased 2 HP exact laptops from Best Buy with AMD processors. One of them is getting the "Internet Explorer has stopped working" message each time i close IE. I have seen several post on the web about this problem, but none seem to be much help. The other machine is working fine and both have the same apps?? Any ideas?

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