Internet Explorer won't access but I have an "excellent" wireless signal, why can't I get online?

Question

I was online, and had to answer the phone. I noticed that a update was running and when I came back to my computer I could tell it had been restarted. When I tried to get back online it was slow with loading, after a while it wouldn't finish. It won't access the internet. I have an excellent wireless signal. I call the internet provider and they said that it should be working. Can someone please help me? If you don't know the answer or have a smart answer please don't waste my time. Thanks!!!

Answer 1

First disable your wired network card then try to use this guide

start Run and type cmd and enter

then type ipconfig /flushdns and enter

type again ipconfig /release

type again ipconfig /renew

and you will be connected

Answer 2

Are you using XP or Vista?  

I'm having the same problem with my XP machines, but not with Vista. (that's new)  I'm not sure if it was a Microsoft update or a IE update, but that seems to be the issue.  The connections and pings are all good and other machines work fine on the same network.

Answer 3

unless your ISP is providing your internet to you wireless, the "excellent" wireless connectivity will not matter much. if you have internet like this:        

Modem--->Wireless router)))) Wifi )))))Computer

then whats happening is your modem lost its connection with the phone call but you computer is still connected to your router(it should be)

try this:

Start menu

run option

type cmd         (enter)

ipconfig /all

read what it says   (look for default gateway)

write down what the number says (mine says 192.168.1.1 , yours should be similar)

in your web browser type that down

this will get you to your routers web config(put your router password and stuff)

look for a status page

there will be another reference to a default gateway but this will be different.

type that in your web browser(or copy and paste it)

this will be your config for your modem look though it for a connect option.

that should fix your problems.

email me if you need more help.

Answer 4

I particularly like your comment asking people not to provide "smart" answers or meaningless comments.  There is way too much of those comments.  I hope people pay heed to your request.

An excellent wireless signal is only part of the link.  

While it may be perfect, the link between modem and router can be faulty for a number of reasons.  The adage "a chain is as strong as its weakest link" fits here.  The challenge is finding out what went wrong or where the weak link is.  From your info we really do not know where the weak link is.  Some update may have gummed up a configuration and we need to know where it is.

I suggest we do the following:

1.   Open command prompt (start, run - enter cmd in the box and hit enter).  This is an older looking white on black window.

2.  At the prompt (>) in command prompt, click your cursor and enter (not including quotes) "ipconfig" and hit enter.  You should see an IP address for your pc, subnet mask, default gateway.  Write all of these down.  If you are not given these, then there is a problem with the router's wireless and perhaps also wired configuration and you need to address these with a wired link to the router - and you need to check the router manual on how to do this).  

3.  Assuming you have a default gateway ip address, in command prompt at the > prompt, type in ping  *default gatewat* where *default gateway* is ip address of default gateway from above (e.g. if default gateway is 192.168.0.1, enter ping 192.168.0.1) and hit enter.  You should see 4 replies.  If you do, the link between pc and wireless router port is good.  If not, this needs to be addressed.

4.  Assuming a good ping response from 3, in command prompt type "ping 4.2.2.2" and hit enter.  You should get 4 positive replies.  If not there is a problem between router and modem.  Reboot router and modem and pc; power on modem first, wait at least 0.5 min and reboot modem and wait at least 0.5 min after that to turn on pc.  After all have warmed up, do the ping *default gateway* and then ping 4.2.2.2.  If ping 4.2.2.2 still fails, there is a problem with the router WAN config and the ISP's modem; check the cables and if still not successful, then check router WAN configuration.  If this does NOT fix it, remove router, power down pc and modem, connect pc via wired link to modem; power on modem, and at least 0.5 min later power on router.  Now do the ping 4.2.2.2 and see if you are successful.  If not, call the ISP while pc is configured directly and they will assist you.

5.  If successful with ping 4.2.2.2, then in command prompt, enter "ping yahoo.com" and hit enter.  If you are not successful, then reconfigure the router DNS configuration as it is faulty.  

6. If successful with ping 4.2.2.2 and ping yahoo.com, open Internet Explorer and you shoudl see internet sites.  If you cannot you have a firewall setting on the pc that is fouling things.  Go back to the firewall settings and adjust them.

The above is a lot of work, but this will identify the problem and enable you to fix it.  

Record what you did; if stuck somewhere in the middle or you are unsure, start a new question here and someone will assist; of course provide as much detail as possible so the help can be focused.

Answer 5

certifications-

http://certloby.com/