Internet keeps dropping, comcast user in MN, help please?

Question

I'm a comcast user in MN and every single day for the past week or so, my internet will out of no where drop or reset itself and reconnect. This usually happens between every 30 seconds - 2 minute intervals. Anybody know what I can do or anything I should do?

Answer 1

I've had the exact same problem as you, and it was getting frustrating for me as well, so I called in a technician, who tried to find any problems with it, but ultimately decided to replace my modem with another different type. Call in a technician and ask if they could send one over, and let he or she replace the modem with the ones they use for hooking up a phone line also. It's a bigger black colored modem, from the small one you probably are using. Faulty modem problem is all, typical of comcast users to experience, so just ask the technician to simply give you another one, the ones they use which also has a phone line slot to plug in.