Internet only works when someone is using the phone?

Question

My internet only works if someone if using the phone, i've replaced the filter but its still the same problem

What can i do?

we've called talktalk about the problem and they dont know whats wrong, and its hard to explain to them because when we call them the internet starts working.

What is wrong with our internet?

Thanks

Answer 1

get high speed, get rid of the dsl : )

Answer 2

the answer is in the question

TALK TALK

Answer 3

static in the flux capacitor

Answer 4

If you've checked all the m/filters making sure you have on on everything connected into the phone line and your not using any telephone extensions and your in the master socket then you will need to call your telephone line provider and report this , it could be a crossed wire or or a problem with the card in the exchange.

Regards

Sarah.

Answer 5

if new filter in back plate of nte (master) and no joy, either capacitor going in nte (needs engineer visit) or exchange problem, talk talk should get openreach to deal