Internet problem (HELP)

Question

internet explorer has encountered a problem . can some one tall me what is going on i click on internet and it pop up.

oh yes why i can not download some one help please.

Answer 1

try to download a firefox and then try to go to this site to make sure that you are not infected with spyware:

http://www.pcthreat.com/removers.html

Answer 2

this happend to many times in the past , first update your operating system and internet explorer security  patches  if your pc is not infacted with any spyware this solve the problam else download adawre 2008 and malware bytes antimalware and avg free  scan the pc in safe mode remove infaction if they find any reboot after that  

Answer 3

Madam, does it gives some type of error...??