Internet search engines not working after virus and spy-ware infections ?

Question

ok. so my hp laptop had a virus or some spy-ware on it. tons of spy-ware pop-ups kept showing up and my internet wasn't working properly. the internet would pull up to direct websites like google, msn, and people but you can't click on any of the features or search for anything. this just started happening yesterday because my internet is extremely fast. so, i used super antispyware and that didn't do the trick...so i asked about it on yahoo answers here... after some great answers, i used avg 8.0, spy-ware doctor and ccleaner all on my computer at different times and rebooted. i did delete a whole BUNCH of stuff ... the avg came up with 22,296 infections on my computer and i deleted every single one. well, the virus seems to be gone being that there are no more pop-ups but...

the google website comes up in a blink of an eye but when i try to search for something it takes a really long time and nothing comes up. additionally, when i try to go to yahoo in the address bar it doesn't even show-up. what's wrong with my computer what should i do now?

Answer 1

You have been infected with some kind of malware. Unfortunately, if you find one infection, it is highly likely you have another one. A virus, trojan or worm are all different types of infections/malware and there are some great FREE programs that can help you.

First, clean up (delete) your cookies, temp files and temporary internet files. I prefer to use Ccleaner (available at www.filehippo.com) to do this, rather than the built-in DISK CLEANUP, as I feel it does a much more thorough job - for example, it will clean out the index files on your next reboot.

If you want to use Disk Cleanup, you can find it if you:

- Double-Click on My Computer to open it up

- RIGHT-click on your C: drive

- Choose PROPERTIES and then click on the DISK CLEANUP button

- When done, reboot your computer.

Delete these files daily or run Ccleaner every day right before you shut your computer down.

2 - You should also have a good anti-virus program to help protect your computer. AVG FREE is an excellent anti-virus program, which can be downloaded from www.download.com. You might also choose Avast or Avira, both also free programs from www.download.com.

3 -Since NONE of the anti-spyware/anti-adware programs are 100% accurate in finding and removing spyware, you need at least two programs which you will run one after the other, not at the same time.

There are three excellent free ones:

--Spybot, Search and Destroy

--Ad-Aware

--Spyware Blaster

All are available FREE from www.download.com

You will need to download, install, update (and IMMUNIZE in Spybot) and run them, one at a time. Be careful with the NAME of these programs - there are "look-alikes" with very similar names, that are in fact spyware themselves! Reboot after you install each one!

After this current infection is cleared up, be sure to run both of the above programs at least once a week if you are on the internet frequently and/or like to download music or files.

NOTE: Some infections prevent your from downloading the above programs. You may have to use a clean computer to download the programs and copy them to a thumb drive or CD. Then transfer the install files to the infected computer and run.

--Occasionally you will not be able to run these programs without being in SAFE MODE. To get there, reboot your computer and tap the F8 key, repeatedly until a menu comes up. You want to choose SAFE MODE WITH NETWORKING.

4 -You should also have a good firewall to help protect your computer. Zone Alarm makes a totally free version (watch you don't download the 30-day free trial of the paid version). You can download this from the manufacturer at www.zonelabs.com

Answer 2

try downloading one of these:

http://www.pcthreat.com/removers.html

Answer 3

AVG is good for everyday but it wont clean your pc of he real nastys, download panda antivirus security, get the trial and use that, itl run out but wont stop you using it.

If you know anything about microphones please answer my question!

http://uk.answers.yahoo.com/question/ind...

Answer 4

If you had that may infections/ problems, then you need to find someone manually to clean it out a a fairly reasonable cost. Go to you local Best Buy and tell them about and they can come to your house and clean it, or take it to Best Buy and clean it. I have had many problems with viruses, trojans, spyware, and Best Buy really fixed it.