Ipod nano scare. need help!?

Question

my ipod turned on outta nowhere at full volume in the middle of the night in my ear! it has a fully white screen and i cant turn it off, u plugged it into my pc and tryed restoring it on itunes but itunes wont recognise it1 i just got this thing about last month and i need help now, i already went to apples site and nothing on there helped

Answer 1

Try turning the hold on and off, then hold the menu + middle button at the same time until a screen with an Apple logo shows up. That works when mine freezes, hopefully it will help you.

Answer 2

yea thats happened to me too i just left it alone i kept plugging it in the computer and it finally turned on, yea the website sucks, and dont even try callin the apples number, they dont kno what theyre doing, i had this one guy and he was soo stupid he didnt even kno what he was talkin about, and now my warranty or whatever expired and i cant cal them unless i pay for the warranty again..wtf