Ipod troubles i cant get it to...?

Question

work at all its a ipod video and i can load new songs and it when you unlock and lock it it will show the backlight but when i try to scroll it doesn't work or anything

Answer 1

1. Try turning it off and then back on.

2. Try resetting it (this won't erase anything).

3. Try restoring it (this WILL erase everything).

4. If none of this works call the apple tech people. They will walk you through certain procedures and if it STILL doesn't work then take it in to an apple store OR send it in. There could be something seriously wrong with it.