Question:

Is PayPal giving me money?

by  |  earlier

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hi guys, got this email from PayPal, and i realy dont understand it. can you shed some light on this?

thanks

here is the email :-

Dear zachasa,

We've finished reviewing your unauthorised activity claim and you'll receive a refund for the transaction amount. It may take up to five working days for the funds to appear in your account.

-----------------------------------Det... of Disputed Transaction -----------------------------------

Transaction Date: 20 May 2008

Transaction Amount: -287.18 GBP

Your Transaction ID: 86N32485WP*******

Case Number: PP-***-681-***

Buyer's Transaction ID: 86************

Any portion of the payment that was funded with your credit card will be refunded directly to your credit card. You will see this in your transaction log as two entries. The first is the refund to your PayPal account and the second is the credit to your credit card. Credits to acredit card generally take two to three working days to clear, and may notbe immediately reflected in the card's balance. For more information and to see the status of your claim, log in to your PayPal account and go to the Resolution Centre.

Yours sincerely,

Protection Services Department

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2 ANSWERS


  1. The are automatically generated emails which all go along the same lines using a general template for everybody to save time, they just add the relevant details specific to you and then press send. To be sure, just log into your paypal account and check out your disputes. It sounds like they're paying back the £10 relating to the transaction for the tv and not the actual cost of the tv, but if they do pay back the cost of the tv again (unlikely), don't complain...take the money and run!!!


  2. you will get the £10 you wont be paid the £287 again

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